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You Don’t Have to Handle Total Loss Alone

If your car was totaled and you’re feeling unsure about what to do next, know this: we can handle the entire total loss claim process for you.

From speaking with the insurance company to negotiating the settlement, we take the stress off your plate and make sure you’re treated fairly. If you prefer to have an expert handle everything from start to finish, we’re ready to help.

But if you’d rather manage the steps on your own—or just want to understand what’s happening behind the scenes—this guide will walk you through the process in clear, simple terms.

No matter which path you choose, you deserve support, clarity, and peace of mind. We’re here to provide it.

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How to File a Total Loss Claim After a Car Accident

If your car was recently declared a total loss, you might be feeling overwhelmed—not just by the accident itself, but by the process that follows. Filing a total loss claim can seem complex, especially when you’re still trying to wrap your head around everything that just happened.

This guide is here to walk you through what a total loss claim is, how it works, and how to make sure you’re treated fairly during the process. Whether you’re just starting your claim or trying to understand your rights, we’re here to help—step by step.

What Is a Total Loss Claim?

A total loss happens when the cost to repair your vehicle is more than what the car was worth right before the accident. Once that determination is made by your insurance company, you’ll need to file what’s known as a total loss claim to begin the process of receiving compensation.

Think of it this way:

Total loss = the condition of your car after the accident
Total loss claim = the process of requesting payment from your insurer for that loss

When you file a total loss claim, you’re asking your insurance provider to reimburse you for your vehicle’s actual cash value—what it was worth on the market just before the crash. From there, the claim will go through a series of steps before a final settlement is offered.

How Do I File a Total Loss Claim?

Starting a total loss claim doesn’t have to be intimidating. Here’s a breakdown of what to expect:

1. Contact Your Insurance Company

As soon as your car is declared a total loss, notify your insurer that you want to move forward with a total loss claim. The earlier you start, the smoother the process will be.

2. Gather Required Information

You’ll need to provide:

Your policy number
Vehicle details (make, model, year, VIN)
A copy of the accident report, if available
Photos of the damage (if you have them)
Loan information if your car is financed
Proof of ownership or title

3. Meet With the Claims Adjuster

The adjuster will evaluate the vehicle (if they haven’t already) and determine the actual cash value. They’ll also walk you through your next steps, including reviewing your policy coverage.

4. Review the Valuation

Once you receive the proposed settlement, take a close look. If it feels lower than expected, don’t be afraid to ask for a breakdown of how the value was calculated or to provide your own research.

5. Sign the Paperwork

If you agree with the settlement, you’ll sign documents to finalize the claim. If your car is being surrendered, you may also need to sign over the title.

Filing a total loss claim is a process, but it’s one you can absolutely handle—with the right support and a little guidance along the way.

What Information Will My Insurance Company Need?

Filing a total loss claim is much easier when you know what to have on hand. Most insurance companies will walk you through the process, but gathering your documents early can help prevent delays and reduce back-and-forth.

Here’s what you’ll typically need:

Policy Information
Your insurance policy number and contact details.
Vehicle Details
The make, model, year, Vehicle Identification Number (VIN), mileage at the time of the accident, and license plate number.
Accident Information
The date, time, and location of the crash, a brief description of what happened, and a copy of the police or accident report, if one was filed.
Photos or Videos
If you took pictures of the damage or the scene, these can help support your claim and speed up the evaluation process.
Loan or Lease Documents (if applicable)
If your car was financed or leased, your insurance company will need the lender’s contact info and account details to coordinate payoff or gap coverage if necessary.
Proof of Ownership
You’ll usually need your car title or, if the vehicle is still financed, documentation showing who owns it.

How Long Does a Total Loss Claim Take?

Once your car is declared a total loss, your first question is probably: how long will this take?

While every case is a little different, most total loss claims are resolved within 7 to 14 business days from the time your insurer confirms the vehicle is a total loss. That said, a few things can influence the timeline:

Factors That Can Speed Things Up:

You submitted all required documents right away
The damage assessment was straightforward
Your insurance company has a streamlined claims process

Factors That Might Cause Delays:

Title or ownership issues
A lienholder is involved (such as a loan or lease)
You’re disputing the settlement offer
The insurer needs more time to finalize the valuation

It’s okay to check in regularly with your claims adjuster for updates. You’re not being a bother—you’re making sure things move along. And if something feels stuck or unclear, ask questions. You deserve to understand each step of the process.

Can I Negotiate a Total Loss Settlement?

Yes—you absolutely can. If the settlement offer from your insurance company feels too low, you have the right to ask questions and push back. A total loss settlement should reflect the actual cash value of your vehicle before the accident, and sometimes it takes a little extra effort to make sure it does.

Here’s how to approach a negotiation calmly and effectively:

1. Ask for the Valuation Report

Your insurance company used a specific method to calculate your car’s value. You’re allowed to ask for a copy of the valuation so you can see how they arrived at the number.

2. Do Your Own Research

Look up prices for similar vehicles in your area—same make, model, year, mileage, and condition. Print out or save listings to show your adjuster if your research shows a higher value.

3. Point Out Any Missed Features

Did your car have upgrades or features that might not have been included in the valuation? Things like a premium sound system, leather seats, or newer tires can affect value—so be sure to mention them.

4. Be Professional, But Firm

You don’t need to argue—just clearly explain why you believe the settlement doesn’t reflect the true value of your car. Most adjusters are open to a respectful conversation.

If you’re still not satisfied after presenting your case, you can request a second review or even consider getting a third-party appraisal. The most important thing is knowing that you do have a say.